The Personal Group is a trading style of Personal Group Holdings plc. The Personal Group takes the privacy of your information very seriously. This policy explains how and for what purposes we use the information collected about you via www.hapibenefits.com (referred to below as the "Site"). The information on the Site is collected and managed by Personal Management Solutions Limited one of the companies in The Personal Group. Personal Management Solutions Limited is the data controller for the purposes of the Data Protection Act 1998.
General Information
When you register with the site your personal data will be collected, processed, stored and used by us and other secure companies within our group (or under agreements with us) to provide you with access to the services provided on the Site which include customer support, process payments and for other purposes referred to in this Privacy Policy. The Site provides access to services provided and managed by us and processed on our behalf. It will also allow you to access products and services on other sites provided by carefully selected third parties.
The information we collect
Personal data: The Personal Group will have been provided personal data from your employer before registration, which it has been authorised to use within data collection, ensuring we deliver a personalised service. The Personal Group processes this data on behalf of your employer.
When you first register on the Site, we ask for some basic personal data. This will include your date of birth and postcode when receiving an email invite, those registering on the site will also need to provide their payroll number. We will use this information to create your account, to identify you and may also use it to confirm you are eligible to use the Site. The Site will also ask you to provide an email address (if one is not already provided by your employer), as well as other personal information. Some information it will require only when you choose to make a purchase from or accessing a service on the Site including payment details. Other personal information about you is optional for you to provide during registration. At this stage you may opt to provide some card payment information (if Card Linked offers or e-Vouchers are made available), which will be held as set out below in ‘Card Services’.
Use and Disclosure of Personal information
We and third parties may use your personal data for purposes which may include:
Where we do this it is subject to contractual requirements and the Data Protection regulations.
Use of Cookies
When you visit the Site we may store some information (commonly known as a "cookie") on your computer. Cookies are pieces of information that a Site transfers to your hard drive to store and sometimes track information about you. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords are not stored in cookies. A cookie helps you get the best out of the Site and helps us to provide you with a more customised service.
Cookies expire once you close your browser.
You can block or erase cookies from your computer if you want to (your browser's help screen or manual should tell you how to do this), but if you chose to do so you will not be able to access most parts of the Site which are reliant on the use of cookies to operate correctly and will not work if you set your browser not to accept cookies.
Please note, that if you set your browser to reject cookies you may not be able to use certain aspects of the site.
Cookies on the www.hapibenefits.com do the following:
If you wish to receive information about the Personal Group products or services or from other carefully selected organisations about products or services they offer, then this will only occur if you have indicated your preferences using the consent boxes provided.
We may also disclose your information to business partners and to third party suppliers we engage to provide services which involve processing data on our behalf, shareholders of our business or in accordance with a properly executed court order or as otherwise required to do so by law. We reserve the right to fully co-operate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our sites.
Some data processing may occur in other parts of the European Union (“EU”) or outside of the EU. Wherever data is processed your rights under the Data Protection Regulations will be met and we will ensure that any agreement to process your data ensures this and give you rights in the unlikely event of any security breach.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can opt out of this by unclicking the consent boxes provided in ‘My Account’ or simply by clicking the unsubscribe link on promotional emails.
The Site contains links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. If you choose to follow a link to a website we may provide some information to the site to allow them to identify you. The site will require you to consent to their processing this data.
Your privacy and data protection is very important to us and we comply with all aspects of the Data Protection legislation and ensure that any third parties we engage do so. You can find out more about your rights to data from the Information Commissioners Office.
Card Services (If Card Linked Offers or e-Vouchers are made available)
When you register a card on the Site it will be recorded to use with the purchase of e-Vouchers and for Card Linked Offers.
Card services are provided by carefully selected third parties to ensure the high level of security we require. As part of our Privacy Policy you agree to this processing on our behalf. In order to obtain the full benefit of the Card Linking Service you may be asked to consent to our obtaining details of all transactions on your cards. If we do this we will only retain information necessary for the Card Linking Service.
The card data will be transferred to, and stored at, secure third party destinations to provide those services which involve processing card information on our behalf, to ensure successful transactions. All data is stored in an encrypted format and can only be accessed when you place an order using your required details which links a match.
We advise you never to enter your bank card, account number or password into an email or after following a link from an email. We will never ask you to do this in an email.
Any payment transactions will be encrypted (using SSL technology). Where you have chosen a password which enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. You must be aware that you could be liable for any misuse of your passwords. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Anonymous Site Statistics
We may automatically collect non-personal information such as the type of internet browsers being used to view our Site. You will not be identified from this information and it is only used to assist us in providing an effective service on this Site.
Partners Privacy (If ‘Partner Invite’ is made available)
All the above information applies to the partners site, with the following exception: No partners data is given to us by the employees employer. At point of invite, the employee will enter their partner’s title, name, email address and confirmation they live at the same address. If the partner chooses to decline the invite, all data will be automatically removed from our system.
Contact Us
If you have any enquiry relating to your personal information, you can do so by sending an e-mail to us at info@personal-group.com
(Please note that because of the insecure nature of emails we cannot accept any responsibility for data lost or intercepted in transit.)
Or write to us at:
The Data Protection Officer (The Personal Group)John Ormond House899 Silbury BoulevardCentral Milton KeynesMK9 3XLTelephone 01908 605000Fax 01908 201711
hapi version 1.0.0. © 2015. This site is operated by Personal Management Solutions Limited a subsidiary of Personal Group Holdings Plc. Personal Group, is a trading style of Personal Group Holdings Plc, John Ormond House, 899 Silbury Boulevard, Central Milton Keynes MK9 3XL. Tel: 01908 605000, Fax: 01908 698040. Registered number 4232995.